Shipping Policy
Shipping Information
Comox Marine ships orders across Canada from our Vancouver Island location.
Shipping rates are calculated based on the products in your order and destination. Most orders are processed within 1–3 business days and shipped via trusted Canadian carriers.
Delivery times are estimates only and may vary depending on carrier service levels, weather conditions, and destination.
Free Shipping on Orders Over $149
Most products qualify for free shipping on orders over $149 CAD before taxes.
Orders under $149 CAD are subject to a flat-rate shipping fee of $14.99.
Torqeedo Motors
Due to their size and shipping requirements, Torqeedo electric outboard motors are subject to special shipping rates:
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Free shipping within British Columbia
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Flat-rate shipping of $75 CAD to the rest of Canada
Airhead Composting Toilets
Airhead composting toilets are subject to special shipping rates:
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Free shipping within British Columbia
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Flat-rate shipping of $50 CAD to the rest of Canada
Remote Locations
Additional shipping charges may apply to remote or rural locations. If additional shipping costs are required, we will contact you before processing your order.
Order Processing
Most orders are processed within 1–3 business days. During periods of high order volume, processing times may be extended.
If an item is temporarily unavailable or backordered, we will contact you with an updated delivery estimate.
Damaged or Missing Shipments
Please inspect your order upon arrival. If your shipment arrives damaged or if items are missing, please contact us as soon as possible so we can assist with a resolution.
Questions?
If you have any questions regarding shipping, delivery estimates, or special orders, please contact our team before placing your order. We are happy to help.